Frequently Asked Questions
Everything you need to know about your order and beyond.
How can I track my order?
Once your order is processed, you will receive a shipping confirmation email with a tracking link. You can also view your order status by logging into your account and visiting the 'Order History' section.
What is your return policy?
We accept returns within 30 days of delivery for store credit only. Items must be in their original, unworn condition with all tags attached. Please note that certain items like intimates and cosmetics are final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping rates and delivery times vary by destination and will be calculated at checkout. International orders may be subject to customs duties and taxes.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna to make your shopping experience easier.
How do I know what size to buy?
Since we carry many different brands, sizing can vary. We provide a general size guide on each product page, and we recommend checking the specific 'Fit' notes in the product description for the best accuracy.
Can I change or cancel my order after it's placed?
We move fast to get your gear out the door! Once an order is placed, we are usually unable to make changes or cancellations. Please double-check your shipping address and items before completing your purchase.